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Customer Service

We welcome your questions and feedback. Feel free to contact us using any of the methods below.

By Phone:

(866) 274-3673
(888) 400-5894
(800) 393-4925
(646) 205-1500 (for International Callers)

By Fax:

(718) 425-9728

By Email:

General: contact@ashford.com
Sales: sales@ashford.com

By Mail:

Ashford.com
415 Madison Avenue
Suite 2300
New York, NY 10017

Hours of Operation:

Monday - Thursday:9 AM to 6 PM (EST)
Friday:9 AM to 5 PM (EST)
Saturday:CLOSED
Sunday:CLOSED

CLOSED on Saturdays and National Holidays.

For information on Returns and Refunds, please click here.

Send Us Your Questions

Expect a response within 2 business days.

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