Ashford.com is the sole owner of the information collected on this site. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement.
We request information on our order form including contact, billing, shipping and verification information. This information is used for order, billing and verification purposes only! If we have difficulty processing an order, the contact information is used to get in touch with the customer.
Ashford.com takes every precaution to protect our users' information against loss, misuse or alteration of your user information. When users submit sensitive information via our website, the information is protected both online and off-line.
All information is fully protected by SSL encryption technology. Credit card information is retained only as long as necessary to process your transaction after which time your credit card number and verification information are removed from our server.
Contact one of our expert customer service agents for assistance at 866-ASHFORD (866-274-3673) or firstname.lastname@example.org.
You should be aware that we may disclose specific information about you if required to do so by law, governmental request, process or court order or based on our good faith belief that it is necessary to conform or comply with such law, request or court order or to protect Ashford, the users of our website or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.
This website uses Mouseflow, a third-party analytics tool, to track page content and click/touch, movement, scroll, and keystroke activity. You can opt-out at http://mouseflow.com/opt-out.
Privacy of Young Children (FTC Regulation): Ashford is concerned about the privacy of young children and we do not knowingly collect any personal information from a child under 13. We do not sell products for purchase by children and all children’s products we sell are for purchase by adults only.
California Privacy Rights: Under California law, customers of Ashford who are residents of California may request certain information about our disclosure of personal information during the prior calendar year to third parties for their direct marketing purposes. To make such a request, you may send us an email at email@example.com with the words “California Privacy Rights” in the subject line or write us at 545 Broadway Brooklyn, NY 11206.