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Security Policy


At Ashford.com We Protect Your Information
When you submit sensitive information on our Web site, your information is protected online and off-line.
When you provide sensitive information on our site, such as credit card number, that information is encrypted and protected with encryption software of the highest standards.  While you are on a secure page, such as our order form page, the lock icon on the bottom or top of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked.

 

While we use encryption software to protect sensitive information online, we also use our best efforts to protect your information off-line.  All of our users' information, not just the sensitive information, is restricted in our offices. Only employees who need the information to perform a specific job, such as our billing clerk or customer service representative are granted access to personally identifiable information.

 

Our employees must use password-protected screen savers when they leave their desk. The servers on which we store personally identifiable information are kept in a secure environment behind a locked cage.

 

If you have any questions about the security for our Web site, please e-mail us at contact@ashford.com or call  866-274-3673

 

 

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We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason. If we reject your order or are unable to complete your order for any reason, we will attempt to notify you using the e-mail address you have given us with the order. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Ashford.com reserves the right at any time after receipt of your order to accept or decline your order for any reason.