Ashford.com is proud to offer free ground shipping on all orders to all U.S. destinations excluding Alaska and Hawaii.

Expedited delivery is available at an additional cost:

UPS 2nd Day Insured     $ 9.95
UPS Overnight Insured   $19.95

International Shipping     $59.95

Please Note:
All orders are subject to verification procedures. Once verification has been made your order will be shipped. All orders take 1-3 days to process depending on the verification process. Our verification system is in place for your protection. These procedures are meant to ensure that no one is improperly using your credit card. Our Customer Service department may contact you if additional information is required. Your credit card will not be charged until your order is shipped. A tracking number will be made available upon shipment. Please log into your account to obtain your tracking information.

Jewelry Shipment
Orders for Jewelry - non watches - will take up to 5 days to ship after verification is done.

If Billing and Shipping Address are different
If you would like to ship your credit card purchase to an address other than your billing address, that address must be listed as an "alternate shipping address" with your credit card provider. Simply call the phone number on the back of your card and request to add an alternate shipping address. This measure is for your protection and ensures that you have authorized Ashford.com to ship the item to an address other than your primary address. We cannot ship to P.O. Boxes.

APO / FPO orders are shipped using the US Postal Service. Delivery on these orders can be delayed up to 10 days.

Please contact a Service Representative via email at  contact@ashford.com. They will be glad to assist you.

Shipping Insurance
All orders are shipped fully insured against damage, loss and theft by Ashford. Ashford pays for the insurance.

Signature Required
Since all packages are shipped insured, a signature is required prior to release of the package. Please make sure that an adult will be available at time of delivery to accept and sign for the package.Before accepting the package, please inspect it for any sign of tampering or damage.

International Shipping
Ashford does NOT ship internationally at this time. If you can ship your order to an address in the United States, we will be happy to accommodate you. International Shipping will be available soon. Please check back.

Payment Information USA and Canada
For orders to be delivered within the United States and Canada, we accept the following payment methods:

• All major credit cards (American Express, Visa, MasterCard and Discover)
• PayPal. (As per PayPal requirements, we can only ship your order to the confirmed address on your PayPal account.
• Certified Check
• Cashiers Check - (drawn upon a US bank only. We ship the watch only after funds have fully cleared, usually 5-7 business days)

Wire Transfer
If you would prefer to pay via wire transfer, please contact our Customer Service department and we will provide you with wire transfer information.

Sales Tax
Orders shipped outside New York State are shipped tax-free. Every order shipped domestically within New York State is subjected to 8.375% sales tax. Sales tax is determined by the shipping address, and not the billing address. Orders with a billing address in New York State and an authorized shipping address out of state do not pay sales tax. Furthermore, orders with a billing address out of state that ship an order to an authorized address in New York State are subjected to New York State tax laws.