"I absolutely LOVE Ashford.com!!! I shop there often and will continue to do so. I always highly recommend Ashford.com. Customer service is GREAT!!!"
M.D.- Brookville, OH - February, 2006
 
"I love the experience I had with Ashford.com. My wife loved the gifts I bought her. I appreciate that my order was delivered on time. I will be ordering from your company again and again, again Thanks, Great job!          
E.C.- Slidell, LA - February, 2006
 
"I just wanted to let you know how pleased I am with your website, your products, and more importantly your customer service. I was just treated extremely well by your customer service associates. Their thoroughness is just one of the many reasons I continue to purchase on your website. Thank you for providing great quality merchandise and great customer service. I love Ashford.com!"   
S.W.- Webster, NY - February, 2006
 
"I just wanted to drop you a short note to say how impressed I am with your customer service. I purchased a Cartier tank Francaise watch from you a couple of years ago and it stopped working. I sent it back to Ashford.com - and even though I was a month or two past the two year warranty - you fixed the watch without question and sent it back. Thanks for your great service. You have won a loyal customer."
P.G.- San Francisco, CA - February, 2006
 
"I just wanted to let you know that I received my clock last week and am extremely pleased with my purchase and the wonderful customer service at Ashford.com. I did a lot of shopping this Christmas season and I have to say that Ashford was one of the best merchants. Thanks again!"
J.C.- Chantily, VA - January, 2006

"I wanted to let you know that your customer service was outstanding. My father adored the watch and I was very impressed with my first shopping experience at Ashford.com. I have told many fiends and colleagues about the site and I myself will be returning to purchase again in the future."
C.R.- Wheeling, IL - January, 2006
 
"I have been an Ashford customer on and off for 6 years now and I'm always satisfied."       
S.M.- Mountain View, CA - January, 2006
 
"The customer service was outstanding. I got my product on time; even though they were closed for inventory."        
M.C.- Alpharetta, GA  January, 2006
 
I got the watch on Friday, awesome...........Thank you very much; it is a pleasure to do business with Ashford. I'll be placing a couple of orders in the future. 
Andres CR. - St. Petersburg, FL - July 2005   
  
I just want to compliment you on the incredible service that I received on this order. I spoke with Morgan about this watch and she was FANTASTIC! I had previously ordered this watch from another website, for my birthday. They sold it to me, then, after 12 days with no watch showing up, they said it was their error and that they were out of stock on the item. Morgan found the watch in your stock and sent it to me overnight (with no shipping charge). I am wearing it now and am very satisfied. I have a weak spot for fine timepieces (Breitling, Baume & Mercier, etc), and will certainly use you for my next purchase. Thank you once again, and kudos to Morgan - she's great!!
Richard B. MD. - West Chester, PA - July 2005    
 
I just received the watch, it is lovely! I like! 
John C. - Voorhees, NJ - July 2005   
  
I recently purchased a watch from your company via your website and received help from Jennifer. I just wanted to let you know how pleased I was with her service. She always responded promptly and was extremely helpful. Thanks to her I was able to find a wonderful gift for my wife. She is an outstanding and a fine example of what a customer service representative should be; something that is lacking from most people today.   
Terry S. - Fairfax, CA - July 2005   
  
You have been incredibly helpful and professional throughout this whole process, and I really appreciate it. The stress of being a bride on the 23rd has made me a little crazy!! But you have worked with me every step of the way 
Meredith M. - Fairfield, NJ - July 2005   
  
Just got it! It is amazing! Thank you so much. Couldn't be happier!!!! Just wondering, now that we have done our first deal... Do you guys carry Panerai? 
T. Michael B. - Irvine, CA - July 2005    
  
My dear Irene, Everything worked out fine. He LOVES the watch. Thank you for your effort. I was so impressed that you called to make sure it arrived. 
Milton B. - Cliffside Park, NJ - July 2005   
  
Doug delivered my watch today..... I can't thank you enough for all your work in this matter. You're the best!! 
Anna G. - Scotts Valley, CA - June 2005   
  
I received the watch. It is awesome. Thank you for your help. I will be calling you in the coming months for my Cartier Santos! Until then, take care. 
Sunny K. - Irvine, CA - May 2005   
  
I received the IWC Aquatimer yesterday (about 26 hours after I had ordered, amazing). You do know that I was very skeptical about ordering online and about the authenticity of the watch. Well, I love the watch, its new (as promised), beautiful, and fits me just perfectly. This was an extremely pleasant buying experience, and I will certainly recommend you and probably return for future purchases. 
Dr. Fuss - San Antonio, TX - May 2005    
    
You are correct the watch is absolutely beautiful! We adored it. Quite frankly it's a better selection. Sometimes you wonder and try to make sense of it and say something like, things happen for a reason, but for what ever reason our first choice wasn't available were glad. This was a much prettier, classier time piece. Thanks so much - And thanks to you for your excellent customer service. Your attention to detail and follow through is appreciated and commendable. In the event any of our friends or associates are looking to make a purchase of this nature, well be sure to refer them to you - personally. Have a magnificent day!  R. Martin - Pembroke Pines, FL - May 2005    
  
I received the order Wed a.m. as expected and the watch is perfect. I will gladly do business with your company again. 
E.D. - Dallas, TX - May 2005    
  
I would like to thank you for your fast service, fantastic prices, and wonderful staff. Irene was a pleasure to work with. This is how a company should be run. I am a customer for life. Many Thanks !! 
K Briggs - Corte Madera, CA - April 2005    
  
I already have my watch. I am very happy with your competence and will surely do some more deals with you as well I will recommend you to some friends. 
J.Manata - Lisboa, Porto Rico - March 2005    
  
... you're Awesome . It's people like you that have led me to buy 7 watches from Ashford. Tell your boss you're underpaid. 
Rick G.- San Jose, CA - March 2005    
  
I was thoroughly impressed with your timely shipping and my husband is more thoroughly impressed with his new Tag Heuer watch!! He loves it and continues to thank me for it so THANK YOU! It helped make our One Year Anniversary a memorable one. I will recommend you from here on out for your professional service and authentic product line !! 
Lisa W.- San Antonio, TX - March 2005   
  
I just received my watch (s/s IWC Portofino) and it is exactly as I ordered. The watch is stunning! Thanks so much for your expedient service! Sincerely, Michael Ross. 
Michael R.- British Columbia, Canada - March 2005   
  
"I want you to know that I am more than happy with my Cartier watch. It has been pleasure dealing with your firm and especially with you and your people. I would be happy to recommend you to my friends and other interested parties. Thank you, I will be back." 
Ron Anastasy - Naples, FL - December 2004   
  
I want to thank you for all your wonderful service and help in purchasing the Baume and Mercier watch for my fianc?. The watch is stunning and I can't wait to give it to him as a wedding present. It came as promised, brand new in the original box. As I told you, I decided to buy the watch from Ashford based on the testimonials on your website and I am glad I did. Your customer service was outstanding and look forward to buying my next watch from Ashford. 
Heidi Hirst - Vancouver - November 2004   
  
"Yesterday I received my order (Baume & Mercier MOAO5993 Ladies watch) in its original box. It is wonderful! Congratulations !! You are doing an excellent job with absolutely perfect service to your customers. It is my second time to buy from Ashford (first was a Bulgari Aluminum AC38TAVD watch). In the near future I'm going to use your service again (and of course I already have inform my near friends about "Ashford"). Keep up your very good business!!!" 
John Balafas - Athens, Greece - November 2004   
  
"Thank you so much for a great experience buying my fianc? his wedding gift. You perfectly answered all of my concerns & communicated with me every step of the way from the start to the finish. I'm sure I will remember you & your company! May God bless you & your family." 
Moria Chapman - Louisville, KY - November 2004    
 
"Thanks for responding. I received it today. What wonderful service. I ordered the same watch from a jeweler and was told it would not be available until the middle of September. So I was surprised that you could get it so quick." 
Robert Scheisher - Palm Springs, FL - August 2004   
  
"Thanks for the good news! I think perhaps the best part of this lengthy transaction was your commitment to communicating with me openly, honestly and in detail. Those qualities breed loyalty, which is a rare commodity in today's market (I am a real estate agent and experience loyalty, and the lack of it, frequently).... Again, my thanks and high regards for your fine service." 
Andy Linsky - Palm Springs, CA - August 2004   
  
".. just wanted to drop a line and say thank you. got the watch love it. thanks again! 
Adriana Ching - August 2004   
  
"Received the watch today - great watch and fast delivery. Customs was only 25. Thanks very much for the service, I'll be recommending you to my friends."  
Jake Summerfield - June 2004   
  
"I'm a chiropractor and I had many patients in the past on their own write testimonials for me, but this is the first time I wrote one for someone dealing with all of you for the past week, answering all my questions, reassuring me about my purchase of my Rolex submariner was a true pleasure. I received the watch today. Its beautiful-all papers in the box sealed just like you said. I will gladly tell others about your outstanding service, price and all your kindness. Thanks again Darryl, Nancy and all. To your health! 
Dr. Nick Waslyn - Searingtown, New York - April 2004   
  
"I just received my beautiful Xemex Chronograph watch! In two days! It is beautiful - It will be a graduation gift for my husband - he is going to love it! Can't wait to do business with you again - hopefully, next time it will be a Cartier for me!:)" 
Judy A. Rodriguez/Hogan & Slovacek - Oklahoma City, Oklahoma - April 2004    
  
 "Watch just arrived... thank you so much - just what I ordered and delivered to the front door. Given... at the moment, your service was absolutely fantastic. I'll be sure to refer your service to all my friends. Thanks again." 
Richard McDougall - Sydney, Australia - April 2004    
 
"I just received the Omega yesterday. It's beautiful. Thank you for all your help on this one. As an admitted addict, I will be back for more!" 
Chrisher Clanton - Park City, Utah - April 2004   
 
"Just wanted to let you know that I received my new Rolex Submariner yesterday and I couldn't be more thrilled! Your service and price cannot be beat. I saved nearly $2500 compared to what the watch would cost at the local jeweler. Thanks and keep up the good work. Best wishes." 
John Marini - Berkshire, United Kingdom - March 2004   
 
"I recommended you to all my friends. Thank You." 
Donald Fornace - FL - March 2004    
 
"I'm Sandro from Torino (ITALY) I received right now my new Master geographic!!!!! You are fantastic!! I will contact you soon for another dream. Best" 
Sandro Breida - Torino, Italy - March 2004   
 
"I received my Breitling Hercules this morning and am completely over the moon. Thank you so much, the watch is absolutely fabulous! I am amazed at how quickly you turned my order around. You offer a great service and are fantastic value for money, I won't hesitate to recommend you and use you again in the future. So thank you again! Kindest regards," 
Wayne Crosby - London, England - February 2004    
 
"I wanted to write to say that I received the Cartier Watch that I had ordered from you earlier this week, on time and in PERFECT CONDITION!!! The watch is beautiful, and you have made my fianc?s Valentines Day dream come true. Thank you so much for your help, time and effort in getting me the watch in perfect time. Your pricing was excellent, and your service impeccable. I have to say that I have been somewhat worrisome with ordering items of this caliber online, but you have stepped forward as a true  class website for anyone to feel comfortable with. I will definitely use you for here on in for all my watch need in the future. Thanks again to you and your staff..". 
Lorenzo Franchina-Dahn & Krieger Architects - Hackensack, New Jersey - February 2004   
 
"I wanted to thank you for the great customer service and the beautiful watches that we purchased for our wedding presents." 
Kelli Mitchell/Alladin Casino - Las Vegas, Nevada - February 2004   
 
"I wanted to thank you for working so hard to get me the Daytona watch I wanted. I really appreciate it a lot. I got the watch today and I'm very happy with it. I will be doing business with you guys for sure." 
Joel Krautheim - Miami, Florida - January 2004    
  
"Thanks very much. You have a great business with great service." 
Larry Massaro/America West Airlines - Phoenix, Arizona - January 2004    
  
"Just a quick note to let you know I received the IWC this morning! Super fast delivery! Many thanks for your excellent service and prompt replies/help etc. I have been really impressed and pleased with the Ashford service... and will certainly recommend your company to friends. Ask Darryl if he will pay commission sales?!! Anyway many thanks again! Regards" 
Andy Grelak - Worcestershire, United Kingdom - January 2004    
  
"Thank you very much. To deal with you was excellent. Yesterday I got the watch from you. All fits. Fantastic, I appreciate your service via web. Yours faithfully," 
Alexander Gutendorf - Germany - January 2004   
  
"I would like to thank you for my recent purchase. I was somewhat hesitant making a large purchase on the watch sight unseen, but after reading the testimonials, both on your site and various watch sites on the internet, went ahead with the purchase. My Omega Seamaster arrived on time, and in perfect condition; you have definitely made a new customer. I've already recommended you to a couple of my friends, and I plan on making further purchases in the near future. Once again, thank you very much."
Shawn Conradi - Orange County, California - January 2004    
  
"I recently received my Breitling Crosswind. Many thanks to all at Ashford. I am delighted with my watch and the service was fast and professional. I will not hesitate to return for the next timepiece in my collection! Keep up the good work"
Adam Ozolins - Nottingham, England - January 2004    
  
"WOW Thank-You for the incredible service concerning my Rolex Submariner order. It has been a pleasure doing business with you!" 
S. Petrofsky, DDS - St. Louis, MO - January 2004    
 
"Unbelievable service! Thank you" 
Raymond Freed - Elkin, NC - December 2003    
 
"Thank you, Thank you, and Thank you, for getting my watch out so promptly! Merry Christmas" 
Lisa Gross - St. Petersburg, Florida - December 2003   
  
"My Cartier Francaise came today- It's wonderful- thanks so much for the great price and fast delivery! I'm very very happy!" 
Alexandra Lebenthal - New York City, NY - December 2003    
  
"Thank you for all your help Amy! I received my watch and I love it. I look forward to doing more business with you in the future." 
Fred Chambers - Somerset, KY - November 2003   
  
"My daughter received her watch and is thrilled to no ends with it." 
L. John Jordan - Auburn, NY - November 2003   
  
"Got the watch... I love it! Thanks so much for the great service." 
Diane French - Lima, OH - November 2003    
  
"My sister LOVED the gift and I am so very appreciative!! I will use your website again and thank you again for the great service!!" 
Aviva Yoffe - Newton, MA - November 2003    
  
"I just received my JLC Reverso Classique (how do you pronounce it - "yahghair lay cootray"?) and it's really nice. Your company is wonderful! I'm starting a little collection so I'm sure I'll be ordering more soon. You have a great selection and solid pricing. I have already mentioned your company to my work cohorts here at Toyota Financial Services. Some are watch nuts too! Thanks again. And Nancy - you crack me up."  
Maria Tirado - Torrance, California - November 2003   
  
"Received my Rolex Daytona today. Thank you very much for the great service."  
Eric Stoneman - Libertyville, IL - November 2003    
 
"I will not forget your company for my next presents... or for me! Regards." 
Philippe de Lauzanne - Paris, France - October 2003   
 
"Thank you very much, the watch arrived today. Will do more business with you in the very near future." 
Stephen Hunt - UK - October 2003   
  
"Excellent, thank you very much and I love the watch all your help has been appreciated. I will recommend you to my friends. Regards, a now very happy customer." 
Brian England - Perth, Australia - September 2003   
  
I received my Longines Dolcevita watch this morning. What can I say but wow - and a huge thank you!! Not only did it arrive sooner than I was expecting it but it is here in time for my birthday next week. Thank you again for wonderful service, quality and VFM. " 
Ms Sonya Hardwicke - London, UK - September 2003   
I received the watch on Tuesday, as per your email, and I am thrilled with it! My husband will be surprised and delighted. It has been such a pleasure to do business with you. Thanks again for a smooth transaction!" 
J. Cooper - Westville, IN - September 2003    
  
"Just received the watch & booklet today. Wonderful service and great communication, I am very pleased. Thank you very much. I will definitely recommend you to my friends. Thanks again. Y.C." 
Yiu Ming CHIU - Oak Park, IL - August 2003   
  
"I recently purchased a Tag Heuer watch from you and I was very impressed with the service. I would recommend your company to anybody looking to purchase a watch on the internet." 
John - Chappell, Montreal - July 2003    
  
" I am very happy with it and I feel that it was worth the wait. I appreciate your quick responses to my e-mails and your assistance throughout these weeks. I am very pleased with the customer support I received and because of that, I would definitely recommend Ashford to my friends and co-workers." 
John Bernard - Sunrise, Fl - July 2003   
 
"Okay, I received my Baume & Mercier White gold watch and I love it! You provided a great service to watch lovers the world over!! I told people in my office about you and they want to call you rather than order via online. Again, thanks for your service and your humor-you crack me up." 
Maria Tirado - Torrance, CA - July 2003   
 
"I wanted to thank...both you and Amy for the kind treatment." 
K. Feine - Los Angeles, CA - June 2003   
 
While I could have simply been happy with my watch and not write, I felt it necessary to let you know how I felt. Just as you said, yesterday FedEx delivered my watch in perfect condition. I was thrilled to see that it contained all the papers, box etc. as promised. I could not be happier! I will confess to being nervous ordering something as expensive as this sight unseen, but you came through. Even my wife was skeptical. When the time comes for another watch for my wife, I'll be back in touch. Thanks again!" 
S. Gliedt - June 2003   
 
"My Rolex Datejust arrived today as promised. It is beautiful! I want to compliment you on wonderful customer service. I am manager of consumer affairs for a very large corporation and I understand customer service. It is refreshing when expectations are exceeded. Thank you for exceeding all of my expectations. I would recommend you highly to anyone." 
S. Ruffin - Signal Mountain, IN - May 2003    
 
I am often hesitant to order online, but I have been very impressed with your company!! Thanks" 
Erin Moriarty - CBS, NEWS - May 2003    
 
I just wanted to drop a line to let you all know how pleased I am with my GP Classic Elegance 1970 Chronograph and, in particular, with the overall service from you folks. The purchasing experience was stress-less, you were kind, generous and very accommodating. Given that I live in Puerto Rico, with its tax peculiarities and inefficient mail system, you showed you are true professionals with the experience and sensitivity to service difficult international markets. I thank you very much for the watch and the service, and look forward to doing business with you again in the future. Sincerely, "  
Jose (Pepe) Espada - San Juan, Puerto Rico - April 2003