Terms of Sale Policy
EFFECTIVE May 14, 2026
Orders for Products and Services.
Ashford may make certain products available to registrants and/or visitors of the Website. When you place an order, you are making an offer to purchase. Ashford reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Ashford confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as Ashford may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e mail, billing address, and/or phone number provided at the time the order was made.
As noted, your purchases are subject to return or exchange solely in accordance with our Refund Policy. You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export. You may only order products if, and you hereby represent that you are of the age of majority in your principal jurisdiction of residence and are entitled to enter into agreements legally binding upon you. You agree to pay in full the prices for any purchases you make on, by or through the Website in accordance with these Terms.
You agree to provide current, complete and accurate purchase, payment and account information for all purchases made on the Website. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.
If any credit or debit card payment is not received from your credit or debit card issuer, or its agents, you agree to pay all amounts due upon demand by Ashford. You agree to pay all applicable taxes and/or duties on or in connection with your order. Ashford does not authorize the purchase of its products for commercial resale, except upon express written agreement with Ashford. Without limitation of any of Ashford's other rights, Ashford may, in its sole discretion, limit or cancel quantities per order, person, account household or otherwise; and reserves the right to limit or cancel orders that appear to be placed by dealers, resellers or distributors.
Product Descriptions and Pricing; Errors and Inaccuracies.
Ashford values providing the highest quality service and aims to offer an error-free Website. Unfortunately, errors or inaccuracies (whether technical or human) do sometimes occur. Thus, Ashford does not warrant that the product and service descriptions are accurate as to any specifications, features, contents, colors, prices, weights and/or measures. Specifications listed (other than price) are generally those provided by the manufacturer or distributor.
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges. Except where noted otherwise, the retail price displayed for products represents the full retail list price of the product itself as suggested by the manufacturer or supplier, the retail value estimated in accordance with industry custom and practice, or the estimated retail value for a comparably featured product offered elsewhere and may not reflect the actual retail selling price. Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. The retail price is a comparative price estimate and may or may not represent the prevailing price in every area at a particular time. Moreover, products displayed on the Website may be limited as to quantity, price, availability and/or lead time. We may offer, from time to time, promotions on the Website or elsewhere that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.
Thus, Ashford does not warrant the availability, availability at a certain price, quantities available or available at a quoted price, and/or lead time of any product. In the unfortunate event that there is an error or inaccuracy, Ashford will endeavor to resolve the issue to your satisfaction. If a product ordered is not as described on the Website (other than errors in price), Ashford will offer a full refund of the purchase price, provided that the product is returned in accordance with our Return Policy. If the correct price of a product ordered is higher than Ashford's stated price at the time of the order, Ashford will, at its discretion, either: contact you for instructions before shipping (and, if you request, cancel your order and refund the full purchase price); or cancel your order, refund the purchase price and notify you of the cancellation. However, unless otherwise agreed to by Ashford in writing, the right to a full refund of amounts actually paid by you in accordance with our Return Policy for any order cancelled or returned for any of the reasons set forth in this paragraph shall be your exclusive remedy.
Pricing; Conversion and Exchange Rates.
While we display prices in other currencies for your convenience, all purchases are for the prices listed in United States Dollars (USD). Banks and credit card providers may have variable exchange rates for foreign currencies and may charge conversion fees for transactions in foreign currencies. Similarly, credits for permitted returns of products purchased from the Website will be provided based on the original USD purchase price. As a result, fluctuating exchange rates may affect the amount credited back to you for returns. You agree to be responsible for any and all conversion charges, or other charges or losses resulting from currency exchange, incurred in connection with a purchase or return on the Website.
Special Promotions.
Ashford sometimes offers promotions through coupons. These coupons are not combinable with other coupons and may be subject to additional terms and conditions communicated with the particular promotion. If the promotion involves a promotional "gift" (an item that is included with a certain purchase), the following rules apply: the promotional "gift" items cannot be returned, exchanged, or refunded for cash; Ashford is not liable for promotional "gift" items lost, stolen, or damaged during transit; and Ashford is not liable for any tax or customs fee incurred by shipment of promotional "gift" items. Ashford may change the date and format of promotion without prior notice.
Additional Policy details can be found in the following locations:
Return and Refund Policy: https://www.ashford.com/policies/refund-policy
Shipping Policy: https://www.ashford.com/policies/shipping-policy