International Orders
Please note:
Due to the observance of Passover, our warehouse will be closed Thursday, April 6th & Friday, April 7th. Any order placed after April 5th, 3:00 p.m. EDT will begin processing on Monday, April 10th. Our warehouse is also closed Tuesday April 12th & April 13th. Any order placed after April 11th 3:00 p.m. EDT will begin processing on Thursday, April 14th. We appreciate your cooperation and patience.
Due to the impact of COVID-19, UPS is experiencing service disruptions for numerous areas within Europe. Please contact UPS directly to see how your region may be affected. “Due to current conditions in the United Kingdom due to Covid-19, please expect delivery delays for all UK orders.”For UPS’s statement on how they are responding to COVID-19, please see the link below:
https://www.ups.com/us/en/about/news/important-updates.pageThe situation is fluid and service is subject to change. Ashford.com is not liable for any changes made by UPS.
Items sent to any address outside the United States are considered final sale and cannot be returned.
International orders are subject to customs and duties fees. Please contact the carrier for import duty and tax rates.
SHIPPING TO CHINA
Good News! Shipments to China Made Easy!
○ International Shipping (DDP)
Standard shipping fee USD$19.95, shipping fee USD$9.95 for order above USD$75, free shipping for order above USD$299. Your order will be shipped directly to you after 10-20 working days.
SHIPPING TO OTHER INTERNATIONAL DESTINATIONS
We offer Expedited or Express International Service to many other countries for a fee ranging from $14.95 - $59.95 depending on country. Please see the table below for specifics.
All items shipped to any address outside the United States are considered final sale and cannot be returned. Please note that we must declare the amount that you paid for your watch on the invoice included with the shipment. We are unable to declare the item as a gift, when shipping.
Orders are packed and shipped Monday-Friday only. Most orders are shipped within 24 hours from the order date, however, your order processing may be delayed by an additional 2 business days, if placed after 11:00 a.m. EST. Orders placed on the weekend and select holidays are processed on the next business day. This includes all orders with Expedited shipping and international orders.
At this time, we are unable to ship International Orders to a P.O. Box address using UPS. Please provide a physical street address. We do not currently offer USPS as an International Shipping method, however; in order to ship to our military APO/FPO addresses, USPS is used.
| SHIPMENT DESTINATION | AVAILABLE OPTIONS | PRICE |
| Canada | Express | $29.95 |
| China | Hong Kong SAR- Expedited | $29.95 |
| DDP | $19.95 Duty/Tax will be collected at checkout |
|
| South Korea | Expedited Order Total $199.99 and Under | $19.95 |
| Expedited Order Total Over $199.99 | $9.95 | |
| Brazil | Expedited | $59.95 |
| Countries not listed above | Expedited | $29.95 |
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We are unable to expedite orders shipped via USPS, and shipments may take longer than expected. We are unable to change the shipping address once it is submitted into our system. Regrettably, there are restrictions on countries we are able to ship to. If you do not find your country on the list of countries while checking out, we, regrettably, are unable to ship to that country. |
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Value Added Tax (VAT) or Goods & Services Tax
Shipments to certain countries may incur additional charges such as a Value Added Tax (VAT) or a Goods and Services Tax (GST) on goods received. To learn more about estimated VAT Charges, we suggest reaching out to your local customs agency or customs website for and estimated figure:
GST = General Sales Tax
Regrettably we cannot ship orders to Russia
2023 ASHFORD APAC HOLIDAYS
PLEASE NOTE: CUSTOMER SERVICE WILL BE CLOSED DURING THE FOLLOWING DATES.
| 2023 ASHFORD APAC HOLIDAYS | |||
| January |
2nd |
Monday |
Day following the first day of January |
| 23rd |
Monday |
Chinese New Year | |
| 24th |
Tuesday |
Chinese New Year | |
| 25th |
Wednesday |
Chinese New Year | |
| April |
5th |
Wednesday |
Tomb Sweeping Day |
| 7th |
Friday |
Good Friday | |
| 10th |
Monday |
Easter Monday | |
| May |
1st |
Monday |
Labour Day |
| 26th |
Friday |
Buddah's Birthday |
|
| June |
22nd |
Thursday |
Dragon Boat Festival |
| October |
2nd |
Monday |
Day Following National Day |
| 23rd |
Monday |
Chung Yeung Festival |
|
| December |
25th |
Monday |
Christmas Holiday |
| 26th |
Tuesday |
Christmas Holiday |
|