HOLIDAY SHIPPING TIME FRAME*

*Due to anticipated longer delivery times by the major carriers this holiday season, we encourage you to place your orders early to ensure the best possible on-time delivery. Last day for estimated delivery by Christmas Eve**:
Dec. 16. UPS Ground by 10:00 a.m. EST
Dec. 21. Second day Air by 10:00 a.m. EST
Dec. 22 Next Day Air by 10:00 a.m. EST

**These dates are not a guaranteed delivery date. These are an estimate based on standard timeframes by the carriers. Alaska, Puerto Rico, Hawaii order are fulfilled with Second Day Air and Next Day Air. Excludes international orders.

SHIPPING RATES AND CARRIERS

We offer shipping throughout the U.S. via UPS, or USPS. Please see below for reference.

SHIPMENT DESTINATION AVAILABLE OPTIONS PRICE
Contiguous U.S. Ground Shipping FREE for orders above $99
Ground Shipping $5.99 for orders under $99
Second Day Air $19.95
Next Day Air $29.95
P.O.Box/APO/FPO Ground Shipping FREE for orders above $99
Ground Shipping $5.99 for orders under $99
Hawaii/Alaska/Puerto Rico Ground Shipping N/A
UPS Second Day Air $24.95
UPS Next Day Air $29.95

We are unable to expedite orders shipped via USPS, and shipments may take longer than expected.

UPS deliveries are on business days only and exclude weekends and/or holidays.

We are unable to change/alter the address inputted during checkout.

Shipping Timelines

Orders are packed and shipped Monday-Friday only. Most orders are shipped within 24 hours from the order date, however, your order processing may be delayed by an additional 2 business days, if placed after 11:00 a.m. EST. Orders placed on the weekend and select holidays begin processing on the next business day. This includes all orders with Expedited shipping and international orders.

Shipment Tracking

We send customers a notification email containing tracking information the evening your order is shipped. You can also track orders by logging into your account. Click on ‘My Orders’ and a tracking number can be found under ‘View’.

All orders are required to be delivered to the address inputted at the time of ordering. We are unable to process Pickup requests or change of address requests.
Some parts of your order may ship separately along with a different tracking number.

Shipping Address

We are unable to change/alter the address inputted during checkout. If the package is shipped out and there is an incorrect address, we are unable to contact the carrier to make any changes. If notified of the incorrect address or rejected package, we will request the return of the package and any return shipping fees will be deducted from the refund.

Signature Required

All orders valued over $300 USD will require a signature before the carrier can release the package. Please make sure that an adult is available to sign for the package during the expected time of delivery. All deliveries made by USPS do NOT require a signature.

PAYPAL, Amazon Pay, or Affirm PURCHASES

As per PayPal, AmazonPay, and Affirm requirements, we can only ship an order to a confirmed shipping address. For more details, please see ourPayments page.

Shipment Fees

Please note that the shipping fee of $5.99 for ground for orders under $99.00, $19.95 for Second Day Air, and $29.95 for Next Day Air are non-refundable.